Terms of service

OVERVIEW

Welcome to CIRA! The terms â€œweâ€, â€œusâ€ and â€œourâ€ refer to CIRA. CIRA operates this store and website, including all related information, content, features, tools, products and services, to provide you, our customer, with a personalized shopping experience (the â€œServicesâ€). CIRA uses the Shopify platform, which enables us to provide the Services.

The terms and conditions below, together with the policies referenced in them (these â€œTerms of Serviceâ€ or â€œTermsâ€), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 â€” ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence and consent to allowing your minor children to use the Services on devices that you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for keeping your account credentials secure and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 â€” OUR PRODUCTS

We have made every effort to present our products and services accurately in our online stores. However, product colors or appearance may differ from what is displayed on your screen because of the device you use to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is presented or rendered in our online stores.

All product descriptions may be changed at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 â€” ORDERS

When you place an order, you are making an offer to purchase. CIRA reserves the right to accept or reject your order for any reason, at its discretion. Your order is considered accepted only after written confirmation from CIRA. We must receive and process your payment before your order is confirmed. Please review your order carefully before submitting it, as CIRA may be unable to accept cancellation requests once the order has been confirmed. If we reject, change or cancel your order, we will attempt to contact you using the email address, billing address and/or telephone number provided when the order was placed.

Your purchases are subject to the return or exchange terms set out in our Refund Policy.

You represent and warrant that your purchases are for personal or household use, and not for commercial resale or export.

SECTION 4 â€” PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, customs duties or import charges.

Prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. From time to time, we may offer promotions on our Services that affect prices and are governed by terms separate from these Terms. If a promotion's terms conflict with these Terms, the promotion's terms will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) your credit card information is accurate, correct and complete; (ii) you are authorized to use that card for the purchase; (iii) charges incurred will be honored by your card issuer; and (iv) you will pay the charges incurred at the displayed prices, including shipping and handling fees and all applicable taxes.

SECTION 5 â€” SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All stated delivery times are estimates and are not guaranteed. We disclaim responsibility for delays caused by carriers, customs procedures or events beyond our control. Once products are handed to the carrier, title and risk of loss transfer to you.

SECTION 6 â€” INTELLECTUAL PROPERTY

Our Services, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, videos and audio content, and their design, selection and arrangement, are the exclusive property of CIRA, its affiliates or its licensors. They are protected by United States and foreign patent, copyright and intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing grants you a license or other right to any patent, trademark, copyright or other intellectual property of CIRA, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. CIRA reserves all rights not expressly granted in these Terms.

CIRA's names, logos, product and service names, designs and slogans are trademarks of CIRA, its affiliates or its licensors. You may not use them without CIRA's prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 â€” OPTIONAL TOOLS

You may be given access to customer tools provided by third parties as part of the Services. We do not monitor these tools and have no control over or input into them.

You acknowledge and agree that we provide access to these tools â€œas isâ€ and â€œas availableâ€, without warranties, representations or conditions of any kind and without endorsement. We disclaim all liability arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion. You are responsible for ensuring that you understand and accept the terms on which the relevant third-party providers supply those tools.

We may also offer new features through the Services in the future, including new tools and resources. These new features will form part of the Services and will be subject to these Terms of Service.

SECTION 8 â€” THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party features. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access these materials or websites, you do so at your own risk.

We disclaim liability for harm or damage related to your access to third-party websites or your purchase or use of products, services, resources or content on those websites. Please review third parties' policies and practices carefully and make sure you understand them before entering into a transaction. Claims, complaints, concerns or questions about third-party products and services must be directed to the relevant third party.

SECTION 9 â€” RELATIONSHIP WITH SHOPIFY

CIRA is powered by Shopify, which enables us to provide the Services. However, any sale or purchase made in our store is directly with CIRA. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and CIRA, including any damage, injury or loss resulting from products or services purchased. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with CIRA.

SECTION 10 â€” PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because Shopify hosts the Services, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence, in order to provide the services to you. Please see our Privacy Policy for more information about how we, Shopify and our partners use your personal information.

SECTION 11 â€” FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, â€œFeedbackâ€), you grant us a perpetual, worldwide, sublicensable, non-exclusive license to use, reproduce, modify, publish, distribute and display that Feedback for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be required to (1) keep your Feedback confidential, (2) pay compensation for your Feedback or (3) respond to your Feedback.

We may, but are not required to, monitor, edit or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, data protection, personality rights or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive or obscene material, or any computer virus or malware that could affect the operation of the Services or any related website. You must not use a false email address, impersonate another person or mislead us or third parties about the origin of Feedback. You alone are responsible for your Feedback and its accuracy. We disclaim responsibility and liability for Feedback posted by you or any third party.

SECTION 12 â€” ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain information with typographical errors, inaccuracies or omissions, including information about product descriptions, prices, promotions, offers, shipping charges, transit times or product availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders when information is inaccurate, at any time and without prior notice, including after you have submitted your order.

SECTION 13 â€” PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) in violation of any international, federal, provincial, state or local regulation, rule or law; (c) in a way that infringes the intellectual property rights of CIRA, Shopify or third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure our employees or anyone else; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, use or reuse content that does not comply with these Terms; (g) to transmit or arrange the transmission of advertising or promotional material, including spam, chain letters, junk mail or similar solicitations; (h) to impersonate, or attempt to impersonate, any person or entity; or (i) to engage in conduct that restricts or interferes with anyone else's use or enjoyment of the Services, or that we determine may harm CIRA, Shopify or users of the Services or expose them to liability.

You also agree not to: (a) upload or transmit viruses or other malicious code that could affect the functioning or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track other people's personal information; (d) engage in spamming, phishing, pharming or pretexting through the Services; (e) use robots, spiders, scraping, data collection or extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent or disable security or authorization features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.

SECTION 14 â€” AGENTS

14.1 This section (the â€œAgent Termsâ€) applies if you use, authorize, enable or cause an Agent to be deployed to access, use or interact with the Services. An â€œAgentâ€ means software or a service acting autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity, which may run on a device owned or used by a person without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict compliance with section 14.4 below. In addition, no Agent may access, use or interact with the Services if we have asked that Agent to refrain from accessing, using or interacting with any service.

14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses and interacts with the Services.

14.4 Agents must: (i) identify every HTTP/HTTPS request as originating from an Agent and disclose the Agent's name by including â€œAgent/[agent name]â€ in the user-agent string; (ii) not hide or conceal that access, use or interactions originate from an Agent, including by (a) imitating human behavior or interaction patterns or (b) bypassing or completing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) truthfully answer any question or prompt intended to determine whether interactions originate from a human or a computer; and (iv) not bypass or avoid any measure intended to block, limit, modify or control Agents' access to, use of or interactions with the Services.

SECTION 15 â€” TERMINATION

We reserve the right to terminate this agreement or your access to the Services, or any part of them, at our sole discretion, at any time and without notice. You remain liable for all amounts due up to and including the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 16 â€” DISCLAIMER OF WARRANTIES

Information presented on or through the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness or usefulness. Any reliance you place on this information is strictly at your own risk. We disclaim all responsibility and warranties for consequences arising from reliance on this information by you, any other visitor to the Services or anyone informed of its contents.

EXCEPT AS EXPRESSLY STATED BY CIRA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE PROVIDED â€œAS ISâ€ AND â€œAS AVAILABLEâ€ FOR YOUR USE, WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 â€” LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CIRA, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSEES, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGE OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING WITHOUT LIMITATION ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED THROUGH USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THEIR POSSIBILITY.

SECTION 18 â€” INDEMNIFICATION

You agree to indemnify, defend and hold harmless CIRA, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against any losses, damages, liabilities or claims, including reasonable attorneys' fees, owed to a third party and arising from (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or a third party's rights, or (3) your access to and use of the Services.

We will notify you of any claim covered by this indemnity. Failure to provide prompt notice will not release you from your obligations unless it causes you material prejudice. We may control the defense and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle a claim that imposes non-monetary obligations on you without your consent, which you may not unreasonably withhold. You will cooperate in the defense of covered claims, including by providing relevant documents.

SECTION 19 â€” SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. That determination will not affect the validity or enforceability of the remaining provisions.

SECTION 20 â€” WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules we publish on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us, including without limitation previous versions of the Terms of Service.

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

SECTION 21 â€” ASSIGNMENT

You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted unauthorized assignment will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 22 â€” GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services to you will be governed by and interpreted in accordance with the federal laws and the state or territorial laws of the competent courts in the jurisdiction where CIRA has its headquarters. You and CIRA expressly consent to the venue and personal jurisdiction of those courts.

SECTION 23 â€” HEADINGS

The headings in this agreement are included for convenience only and will not affect or limit the interpretation of these Terms.

SECTION 24 â€” CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and those changes will take effect on the date stated in the notice. Your continued use of or access to the Services after changes to these Terms are posted constitutes your acceptance of those changes.